Effective date: August 13, 2026
Who operates this website
Heartland Locksmith & Garage Door (“Heartland”) is a marketing and service-request referral brand serving the Wichita, Kansas area. Heartland is not the independent locksmith or garage door contractor that performs field work. This policy applies to information collected through heartlandlocksmith.com, its forms and the telephone numbers displayed on the site.
Information you provide
When you call or submit a service request, we may collect your name, telephone number, email address, city or ZIP code, requested service, property or vehicle details, message, and any other information you choose to provide. Do not submit passwords, payment-card details, government identification numbers or other unnecessary sensitive information through the website form.
Information collected automatically
Hosting, security, analytics and call-tracking technologies may collect standard technical data such as IP address, browser and device information, pages viewed, request time, referring page, approximate location, cookies, campaign parameters and security signals.
How information is used
Information may be used to review and route your request, contact you, identify an available independent contractor, measure marketing performance, prevent fraud or spam, maintain website security, troubleshoot the site, improve content and comply with applicable law.
Sharing with independent contractors
Heartland may share the details of your request with one or more independent local service contractors so they can evaluate availability, contact you, provide an estimate or perform authorized work. Contractors are separate businesses and are responsible for their own privacy, recordkeeping and customer-service practices. Heartland may receive marketing or referral compensation in connection with a referred request.
Technology providers
Website hosting, form delivery, email, analytics, security and call-tracking providers may process information for the purposes described above. This website uses CallRail dynamic number insertion to display and route tracking telephone numbers and attribute calls to marketing sources. CallRail may process call metadata and, depending on account configuration and notice provided during the call, call recordings or transcriptions under its own terms and privacy practices.
Cookies and analytics
Heartland and its providers may use cookies, pixels, browser storage or similar technologies for essential operation, security, call attribution and analytics. Browser settings may allow you to block or delete some technologies, although doing so can affect site features or attribution.
Retention and security
Information may be retained for as long as reasonably needed for request coordination, records, security, dispute handling, analytics or legal obligations. No internet transmission or storage method is completely secure, and Heartland cannot guarantee absolute security.
Your choices
You may choose not to submit the web form and may call instead. Subject to applicable law, you may ask about, correct or request deletion of information associated with a prior request by calling 316-799-3003. We may need to verify the request and may retain information when legally permitted or required.
Children
This website is intended for adults requesting property, business or vehicle service and is not directed to children under 13. Do not submit information about a child unless it is necessary and you are authorized to do so.
Third-party sites
Links to third-party websites are provided for convenience. Their privacy practices are governed by their own policies, not this one.
Changes and contact
This policy may be updated as the website, providers or legal requirements change. The effective date above identifies the current version. Questions may be directed through the contact page or by calling 316-799-3003.